This is a general policy summary for NSS Business Ventures. It is provided for transparency on our website and related digital services. For contract-specific privacy terms, refer to your rental or service agreement.
1. Who we are
NSS Business Ventures (“NSS”, “we”, “us”) is an ISO 9001:2015 certified access solutions company headquartered in Hyderabad, India. This policy explains how we handle personal information when you use our website, contact us, or use FleetOS staff/customer portals and related apps.
2. Information we collect
Depending on how you interact with us, we may collect:
- Identity and contact details (name, email, phone, company)
- Account credentials and role information for FleetOS users
- Enquiry, quote, and support communications
- Operational data linked to jobs, equipment, attendance, or service tickets (where you are an authorised user)
- Technical data such as IP address, browser type, device type, and approximate location needed for security or field features
- Cookie and similar technology data as described in our Cookie Policy
3. How we use information
We use personal information to:
- Respond to enquiries and provide quotes or support
- Operate FleetOS accounts, authentication, and role-based access
- Deliver rental, maintenance, and project services
- Improve website performance, security, and reliability
- Meet legal, audit, and contractual obligations
4. Legal bases and sharing
We process information where needed to perform a contract, comply with law, pursue legitimate business interests (such as securing systems and improving services), or with your consent where required. We do not sell personal information. We may share data with trusted processors (hosting, SMS, email, analytics) under appropriate agreements, or when required by law.
5. Retention
We keep personal information only as long as needed for the purposes above, including operational, accounting, and legal retention periods. When no longer required, we delete or anonymise data where practicable.
6. Security
We apply administrative and technical safeguards appropriate to our systems, including access controls and encrypted transport where supported. No method of transmission or storage is completely secure; please protect your account credentials and notify us of suspected unauthorised access.
7. Your choices
Subject to applicable law, you may request access, correction, or deletion of personal information we hold, or ask questions about how it is used. Staff and portal users can also update certain profile details inside FleetOS.
8. Contact
NSS Business Ventures, Hyderabad
Phone: +91 88840 54348
Contact: J Eswara Chand
Related documents: Terms & Conditions · Cookie Policy · Refund Policy